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The Meter

Loudon Utilities customers receive the AMI meters.

Communications Network

The AMI meters deliver usage information securely over a radio network to the utility’s office.

Loudon Utilities’ Office

Loudon Utilities remotely receives meter readings needed for billing from the AMI meters. The utility also receives important alerts, which allows for a faster response to service disruptions and customer questions.

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2360 Hwy. 72 North, Loudon TN

(865) 458-2091

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New Construction Service Form
  • Service Address

  • Services Requested

    Note: LUB may not offer all services listed above in your area. For utility availability, please call (865) 524-2911.
  • Please allow 2 business days to be contacted by a LUB New Service Representative.
E-Billing Enrollment Form
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Autopay Enrollment Form
  • Instructions
    • Complete and sign the form below
    • Include a VOIDED Check
    • Mail to Loudon Utilities Board, P.O. Box 69, Loudon, Tennessee 37774 or deliver to the LUB Main Office at 201 Alma Place, Loudon, TN 37774
    • Continue paying as usual until AutoPay is activated. “To Be Paid from Bank Acct” will be printed on your bill once AutoPay is activated.
    Continue paying as usual until AutoPay is activated. “To Be Paid from Bank Acct” will be printed on your bill once AutoPay is activated.
  • I authorize Loudon Utilities to draft the total amount due on my utility account(s) each month from the bank account listed above. By signing below, I attest that I am authorized to initiate charges on the bank account listed.
E-Billing Enrollment Form